Product guides

Memory

Scoped guidance distilled from reviewed work. Advisory, and never a silent override of Knowledge or policy.

Memory improves future choices without requiring every prompt to be rewritten. It carries what earlier reviewed work suggested: a format that reviewers preferred, a source that proved unreliable, a step that consistently needed a second pass.

Memory is advisory. It does not silently override Knowledge or policy, and it must never be used to bypass an approved rule. When Memory and Knowledge disagree, Knowledge wins and the conflict is worth surfacing.

Why the distinction matters

A system where agents can promote their own observations into binding rules is a system whose policy drifts without anyone approving the drift. Keeping Memory advisory is what makes the learning safe to leave on.

Updates that should be binding go through the layers that are versioned and reviewed: Knowledge for facts and policy, a Skill for procedure. Those updates stay scoped, tested, approved, and reversible.